Privacy Policy

1. Introduction

Welcome to Kiwi ("Kiwi", "we", "us", or "our"), accessible via kiwiworld.net. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your data when you use our website, services, and applications.

2. Information We Collect

We collect information that you provide directly to us when registering for an account or using our platform:

• Account Information: Name, email address, password hash, and optional profile details.
• Educational & Quiz Data: Quiz performance, answers, time spent on questions, and study statistics used to provide your learning dashboard.
• Payment Information: Billing details and subscription status. All payment processing is securely handled by our PCI-compliant payment partners (such as Paymob). We do not store complete payment card numbers on our servers.
• Technical & Usage Data: IP address, device type, browser information, and referral sources collected via log files and analytics tools.

3. How We Use Your Information

We use the data we collect for legitimate business and educational purposes, including:

• Creating, managing, and authenticating your account.
• Generating personalized quiz recommendations and learning analytics.
• Processing subscription orders, renewals, and providing customer support.
• Sending critical service notifications, account verification emails, and product updates.
• Analyzing aggregate platform performance to improve questions, features, and site speed.

4. Analytics, Cookies & Tracking

We use essential cookies for user authentication and session management. Additionally, we may use standard privacy-respecting third-party analytics tools (such as Google Analytics and Meta Pixel) to understand user engagement and site effectiveness. You can control cookie preferences through your individual web browser settings.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our platform (such as email delivery, hosting, and secure payment processing), strictly under appropriate confidentiality obligations.

6. Data Security & Retention

We implement industry-standard administrative and technical security measures designed to protect your personal information against unauthorized access, loss, or alteration. We retain personal data as long as your account remains active or as needed to provide you with our learning services.

7. Your Rights & Contact

Depending on your jurisdiction, you may have rights to access, rectify, or request deletion of your personal data stored with us. If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: info@kiwiworld.net